Privacy policy

Information We Collect

At PenSōsu, we collect various types of information to provide and improve our services:

• Personal Data: Name, email address, shipping address, payment information when you make a purchase
• Usage Data: Pages visited, products viewed, browsing patterns through cookies and similar technologies
• Device Information: IP address, browser type, operating system for security and analytics

How We Use Your Information

Your data helps us:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Improve our website and product offerings
• Send marketing communications (with your consent)
• Prevent fraud and enhance security

Data Sharing & Third Parties

We may share information with:

• Payment processors to complete transactions
• Shipping carriers to deliver orders
• Service providers assisting with website operations (under strict confidentiality agreements)
• Legal authorities when required by law

We never sell your personal data to third parties.

Data Protection & Security

We implement appropriate measures including:

• SSL encryption for all data transmissions
• Regular security audits
• Limited access to personal data
• Secure payment processing compliant with PCI DSS standards

Your Rights

Under GDPR, CCPA and other privacy laws, you have the right to:

• Access, correct or delete your personal data
• Object to or restrict processing
• Withdraw consent for marketing communications
• Request data portability
• Lodge complaints with supervisory authorities

To exercise these rights, please contact our Data Protection Officer at [email protected].

Cookies & Tracking Technologies

We use cookies for:

• Essential website functionality
• Performance analytics
• Personalized shopping experiences

You can manage cookie preferences through your browser settings. Our Cookie Policy provides detailed information.

International Data Transfers

As a global business, we may transfer data outside your country of residence. We ensure such transfers comply with applicable laws and implement appropriate safeguards.

Policy Updates

We may update this policy periodically. Significant changes will be notified through our website or email. The "Last Updated" date at the top indicates the latest revision.

Contact Us

For privacy-related questions or concerns: